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Every day, BM Infotrade's experts help businesses around India accelerate their digital transformation and build more resilient, sustainable and inclusive processes.
Faq's

Frequently Asked Questions

  • How can I contact the customer support team?
    The customer support team can be contacted by phone, email, or by filling out the “Contact Us” form on our website.
  • What are your business hours for customer service?
    Customer service therefore operates from 9 AM to 6 PM Monday – Friday.
  • Where is your office located?
    Our Head office is at Durgapura, Jaipur and you can find complete directions on our website’s Contact page.
  • Can I make an appointment with one of your representatives?
    Please fill out the form on our Contact Us page or call our office number to make an appointment.
  • How long does it take before someone responds to me?
    We aim to answer all queries within 24 hours of receiving them during working days.
  • Is there a live chat option available?
    No, but you can call us or drop message via contact us page.
  • What information should I provide when contacting support?
    For faster response times, please give us your full name, contact details and a summary of what you want help with.
  • Can I reach you using social media channels?
    Absolutely. Using these platforms will get quick responses from us as well (with no delays).
  • Do you have international customer support services?
    Yes, we carry out international customer support via email and phone calls only, but all this happens within normal working hours only so please keep that in mind while making overseas inquiries.
  • How can I give my thoughts or launch a complaint officially about anything concerning your company, for instance its products/services/website/employees etc.?
    You may submit feedback/complaints by filling in the forms provided on the “contact us” page of the site or send them directly via our email address.
  • Is there a dedicated support line for urgent issues?
    Yes, we have contact number for emergency cases, find it on the “Contact Us” page.
  • Can I come to your office directly?
    Sure. Call or email us if you wish to visit since appointments are necessary before such visits can be made.
  • What is the best means of business communication with you?
    If need be, kindly forward any corporate inquiries to the sales department: via sales@bminfotradegroup.com or use our contact form online instead.
CLIENT’S TESTIMONIALS

Here are some clients feedbacks

"Good support provided by B.M. Infotrade team. Timely response and updated details are provided. All the best for Team B.M. Infotrade."
Arun Sharma
Arun Sharma
Secure Meters Limited
Excellent delivery and on time installation for our new systems.
Rajesh Vasudev
Rajesh Vasudev
Matix Fertilisers & Chemicals Ltd
"We have Been Associated With BM Info trade For Almost 6 Years and In this We have Always Received Best Class Services From BM , Whatever Its Hardware , Software or security Services , BM always Supported With Priority . I must Recommend BM Info trade To Every IT professional In Manufacturing Units."
Mahesh Kumar
Mahesh Kumar
Nippon Steel Pipe India Pvt. Ltd.
IT Equipment
Hari Narayan
Hari Narayan
Manipal university jaipur